This unique follow-up feature allows customers to attach a photo to their return request, demonstrating the problem with the store order they received. This is especially important, since in most cases, the presentation of evidence from the buyer is a mandatory requirement to prove their validity.
The administrator has the ability to replace or delete the attached photo, as well as upload their own images to new or existing requests. The photo for viewing opens in a pop-up window. All uploaded images remain internal information and are not available for external viewing.
This feature supports different languages, including Russian, Ukrainian and English, for the convenience of users from all over the world.
By adding a unique emphasis to this description, we've tried to emphasize the uniqueness and usefulness of this feature to users and admins of your store.
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Module installation instructions:
- Before performing any actions to install the add-on in Opencart, we recommend creating a backup copy of all site files and the store database;
- Install the localcopy fix (if you don't have it installed yet)
- Download the module file for the required Opencart version from our website (Follow the installation instructions if there are any in the module archive);
- Then go to the "Installing add-ons/extensions" section and click on the "Download" button;
- Select downloaded file and wait for the module to be fully installed and the text "Application installed successfully" to appear;
- Then go to "Application Manager" and update the modifiers by clicking the "Update" button;
- After these actions, you need to add the rights to view and manage the module in the "User Groups" section for the administrator or other users you select by clicking "Select All"
