If a module is not functioning properly or an error occurs after installation, it is important to conduct a systematic analysis to identify and resolve potential issues. Here are the steps that can be taken:
Enable PHP Error Reporting: Enable PHP error reporting on your website. This will allow you to see detailed error messages that can help you understand what is going wrong.
Check Error Logs: Check error logs on the server and in the CMS. This may provide additional information about the errors that occurred.
Check Compatibility: Ensure that the module is compatible with the version of the CMS you are using. Version mismatches can lead to issues.
Check Dependencies: Some modules might depend on other modules or libraries. Make sure that all necessary dependencies are installed and configured correctly.
Update Modifiers: Make sure you have updated modifiers as instructed. This might be necessary to apply changes made by the module.
Check for Code Changes: If there have been numerous code modifications and changes on your website, it could affect the functionality of the new module. Check for conflicts between modifications and the module.
Test on Default Template and Without Additional Modules: To isolate the issue, check if the module works on the default template and without other installed modules. This can help identify conflicts.
Contact Support: If none of the above steps help, get in touch with the support team. For paid support, we will assist in resolving the issue.
Review Module Code and Instruction Errors: Review the module's code for possible errors or typos. Also, ensure you have followed the installation instructions correctly.
Roll Back Changes: If the module is causing significant issues, consider temporarily disabling or removing it until the problem is resolved.
Backup: Before making any changes or fixes, create a backup of your website and database. This precaution is in case anything goes wrong.
Seek Help: If you are unable to resolve the problem on your own, seek assistance from experts or a community familiar with your CMS.
Remember that finding a solution may require careful analysis and experimentation. It's important to remain calm and systematically explore all possible options.
